AT&T Internet Air Self-Install Guide: Get Started with Your All-Fi Hub (2024)

Product Information:

The AT&T Internet Air is a wireless internet service thatallows you to connect to the internet using the AT&T All-FiTMHub. It provides a reliable and fast internet connection for yourhome.

The package includes:

• 1 AT&T All-FiTM Hub
• Power supply

Before setting up the AT&T Internet Air, make sure you haveregistered for the service. You can register your AT&T InternetAir service by following the instructions provided in the usermanual.

Product Usage Instructions:

Setting up your AT&T Internet Air:

1. Download the Smart Home Manager app from your app store or scanthe QR code on the box using your smartphone camera. Alternatively,you can go to att.com/shm from your smartphone to download theapp.
2. Open the Smart Home Manager app and sign in if you have alreadyregistered your Internet Air service. If not, select "Set upequipment" and scan the QR code on the base of your All-FiTM Hubwhen prompted.
3. On the "Let's begin your AT&T Internet Air setup" screen,select "Get started" and follow the guided prompts to set up yourAll-FiTM Hub. Once completed, you are ready to use your AT&TInternet Air service.

Note: The AT&T Smart Home Manager app is only available toAT&T Internet service customers with a compatible AT&Tgateway or hub.

Optimizing your connection using the Smart Home Managerapp:

1. Place your All-FiTM Hub in a suitable location. To determinethe direction of your closest signal tower, tap "Help me find thisdirection" in the Smart Home Manager app.
2. Plug in your All-FiTM Hub and use the Smart Home Manager app totest the signal strength at your chosen location. The All-FiTM Hubdisplay will guide you in placing the hub for optimal signalstrength.
3. To set up Wi-Fi on your devices, use the Wi-Fi network name andpassword displayed in the Smart Home Manager app.

For troubleshooting assistance and more information, refer tothe Troubleshooting section in the user manual.

If you encounter any issues during setup, you can seek help byvisiting att.com/support or contacting AT&T customer support at800.288.2020.

For detailed step-by-step installation instructions, visitatt.com/AllFiHub-InternetAir.

Accessibility Support:

AT&T provides telephone equipment support for visual andhearing impaired individuals. You can contact AT&T at:

• Phone: 800.772.3140
• TTY: 800.651.5111

AT&T Internet Air is compatible with any TTY/TDD deviceswith a standard phone line. AT&T also supports IPv6. Visitatt.com/ipv6 to learn more.

File Info : application/pdf, 4 Pages, 1.25MB

PDF [download]

aia-user-guide

Setting up your AT&T Internet AirFollow these simple setup optionsConnecting with AT&T Smart Home Manager Troubleshooting and more infoBefore you get startedHere's what's in the box1 AT&T All-FiTM HubPower supplyMake sure you've registered for your serviceRegister your AT&T Internet Air serviceSetting up your AT&T Internet AirConnect using the AT&T Smart Home Manager appFor quick download, open yoursmartphone camera and pointit at the QR code on the box. After a few seconds, you'll get a notification with a link toopen in your browser.1. DownloadDownload the Smart Home Manager app from your app store or scan the QR code with your smartphone. You can also go to att.com/shm from your smartphone to download.2. Sign inOpen the Smart Home Manager app to begin. Either tap Sign in if you've registered your Internet Air service (see page 1) or Set up equipment and scan the QR code on the base of your All-FiTM Hub when prompted.3. Set up & activateOn the Let's begin your AT&T Internet Air setup screen, select Get started, then follow the guided prompts to set up your All-FiTM Hub. After that, you're ready to go.Note: AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T gateway or hub.Setting up your AT&T Internet AirOptimize your connection using the Smart Home Manager appDirection of signal tower will vary.Wi-Fi name and password will vary.1. Place your All-FiTM HubTo find the direction of your closest signal tower, tap Help me find this direction.2. Test signal qualityPlug in your All-FiTM Hub and follow the prompts in the Smart Home Manager app to test signal strength at your chosen location. The All-FiTM Hub display will help guide placement to make sure your signal is strong.For more details, check the Troubleshooting section.3. Connect your devicesTo set up Wi-Fi on your devices, use the Wi-Fi network name and password displayed in the Smart Home Manager app.TroubleshootingSignal status will appear on the All-FiTM Hub display and in the Smart Home Manager app.Green: Signal strength is great. You're ready to start using your new AT&T Internet Air service.More infoSmart Home Manager app Manage your home Wi-Fi network, connect devices to your network, and more.Yellow: Signal strength is good. Use the Smart Home Manager app to move the Hub to a different location to see if you can improve your signal strength.Red: Let's place your Hub again.Use the Smart Home Manager app to move the Hub to a different location to get a better signal.Need help? No problem.If you get stuck during setup, we're here to help you get up and running!att.com/support800.288.2020For step-by-step installation instructions, go to att.com/AllFiHub-InternetAir.Accessibility supportTelephone equipment for visual and hearing impaired Phone: 800.772.3140 TTY: 800.651.5111 Compatible with any TTY/TDD devices with standard phone line. AT&T supports IPv6. Go to att.com/ipv6 to learn more.© 2023 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.

References

• AT&T Internet Air Self-Install Guide - accessible - AT&T Internet Customer Support
• IPv6: Internet Protocol Version 6 - AT&T Support
• Smart Home Manager
• AT&T Customer Support
• Smart Home Manager
• AT&T
• IPv6: Internet Protocol Version 6 - AT&T Support
• AT&T Internet Air Self-Install Guide - accessible - AT&T Internet Customer Support

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